Refund Policy

We are happy to provide a refund or replacement for any item received as defective, or if the wrong design, size or color was received. We may ask for a photo of the defective product in order to be able to process your request. Your request must be received within 30 days of receiving the item. For returns and exchanges for items that did not fit or are no longer wanted, the buyer is responsible for any costs associated with returning the item to us. The item must be returned unworn and in the same condition it was received.

Please direct all communication through our email at admin@fraycollective.com.

Thank you!